On Friday, July 23, 2010, U.S. Attorney General Eric Holder in the Department of Justice (DOJ) signed additional ADA (American Disabilities Act) regulations which included requirement for ATMs. The new requirements are specifically targeted for “on premise” ATMs, directly impacting Financial Institutions. The DOJ classifies ATMs under the communication-related elements as auxiliary aids and services. The regulations address hearing impaired access/usage and well as visual impairment requirements. The DOJ did not provide any Safe Harbor exemptions for existing ATMs. The Regulations take effect six (6) months after the regulations are published in the Federal register, which is anticipated in the next couple of weeks.
At this time, this regulation applies only to financial institution ATMs. If you currently process and/or service financial institution ATMs, please visit www.ada.org to review the regulation.
The Sightline Payments team is working with appropriate parties to keep you informed of the changes. Updates will be provided as available.