Monday, September 26, 2011

Sightline Payments and NRT Demonstrate Payment to Ticket (P2E) Solutions



In August 2011 Sightline announced a partnership with NRT, an industry leading ticket redemption kiosk manufacturer and payment processor technology provider. This partnership paves the way for advances in cashless gaming technologies. The landscape changing solutions are built on NRT’s award winning best technology QJ2® kiosk enabled with Sightline Payment's Redemption7X® payment solutions.

Core product features include voucher redemption, bill breaking, ATM, cash advance, and automated check cashing, but what makes this technology even more exciting is the industry’s first cashless gaming enabled payment to ticket (P2T) solution through Bally Technologies SDS® (Slot Data System).

Kirk Sanford, Sightline's founder and CEO commented “forward thinking innovations like P2T is another reason why Sightline is quickly being recoginized as the fore-runner for payment advances in the industry.”

Sunday, July 17, 2011

NFC Technology sets its sights on credit card fraud

"It's mainly the technological intelligence and the complexity that are in our payment solutions that excites our prospective clients,” says Sightline Payments CEO Kirk Sanford. “Naturally, when you add a proven and experienced team to the product mix it is bound to be successful."

As credit card fraud and other identify theft continues to be a huge issue, costing companies and clients upwards of 200 billion dollars annually, Sightline Payments, already a gaming industry leader in secure cash transactions with their software suites, ATM kiosks and check warranty services, is sure to be a large player when it comes to new mobile technology.

Through technology and processing partners, hundreds of millions of mobile subscribers in the US will soon be able to use their smart phones to complete transactions quickly and securely while having the freedom to choose the financial instruments in their mobile wallet and subsequently make a transfer into their pre-paid account for gaming entertainment. Additionally, gaming patrons would likely enjoy mobile-authenticated payments for less fees, as opposed to very high fees for traditional cash access services, all while creating strong responsible gaming considerations because it is a budgeted prefunded account.

Saturday, July 16, 2011

Mobile money: The Future is coming soon.

As all the talk of mobile payments and smart phone technology buzzes louder and louder, how this will apply to the gaming industry is obviously a prime focus of Sightline Payments. Given the recent announcements from Google, Apple and other technology leaders, this near-field communication technology (i.e., swiping a cell phone screen across a scanner in lieu of a credit or debit card) will be here sooner than later.

As Sightline Payments CEO Kirk Sanford has said, “Through our technology and processing partners, hundreds of millions of mobile subscribers in the US can one day use their mobile phones to complete transactions quickly and securely while having the freedom to choose the financial instruments in their mobile wallet and subsequently make a transfer into their pre-paid account for gaming entertainment.”

Carriers and credit-card companies like Visa and MasterCard are embracing near-field communications, and NFC is already found in credit and debit cards, and can be accepted at drugstore chains and gas stations. Companies now rely on NFC stickers or memory cards with an NFC chip inserted into mobile phones.

With their experience in cash access solutions for the gaming industry, Sightline Payments looks to be an industry leader in NFC.

Sunday, June 5, 2011

Tips And Tricks To Avoid ATM Fraud

Sightline Payments takes ATM fraud very seriously and its staff is constantly enhancing security measures to thwart ATM thieves. Sightline Payments also offer the following suggestions to protect yourself:

Protect your PIN from others. When you enter your PIN, make sure to cover the keypad with your other hand to prevent bystanders or any cameras from noting the digits. And if the keypad looks strange or different, move on; fake keypads are a common trick used by ATM thieves.

Choose your ATM carefully. Avoid using ATMs in poorly lighted areas or places with low traffic. Experts often suggest a bank ATM over standalone ATMs in public places. Identity thieves will not only attach devices to legitimate ATMs to steal numbers, but they will also install phony ATMS in public places.

Report fraud as soon as possible. Always report any fraudulent or suspicious activity to your bank as soon as you discover it. Consumer protections for debit cards vary but depend largely on when you report the fraudulent activity. If you wait too long to report the fraud, your bank account could be cleaned out and your bank might not reimburse you.

As always, Sightline Payments remains committed to security with their ATMs and kiosks.

Sightline Payments Brings Back The Happy Customer

Sightline Payments has heard all too much of casino patrons experiencing bad service, had their account erroneously debited by a casino ATM provider, or had their personal information shared with third parties without giving permission. Sightline Payments is faced with these horror stories when they are brought in to provide better services. Sightline Payments prides itself with providing secure services to all clients, thus the clients patrons are happy. Sightline Payments knows that two-thirds or more of gaming revenue is being derived from cash access services, so by providing an easier (no debit pin required) way to access credit and debit cash access they are contributing to the smooth running casino gaming experience. Casinos are not comfortable with their patrons feeling wary about using the on floor ATMs for all these common issues, therefore you should let your favorite casino know about a better choice out there- one where your sensitive or personal data will never be compromised. Sightline Payments is the provider on your side.

Thursday, May 5, 2011

Smart Phones? Try The SmartBox

With their stylish and colorful cash-advance kiosks, Sightline Payments (with CEO Kirk Sanford at the helm) already makes transactions for gaming patrons quick, simple, secure and even intuitive. Kirk Sanford and Sightline go one step further, though, with the use of their “Integrated SmartBox” ATM3X.

The SmartBox allows casino patrons to receive ATM and credit/debit cash advances on the latest Wincor, NCR, and Diebold ATMs. And since most casino customers have a daily limit on their cash advances, usually somewhere between $300 and $500, the Integrated SmartBox ATM software allows the casino patron to still make a cash advance or debit transaction even after a turndown.

With their large, colorful (and touchscreen) displays, the entire cash-access process is not only easy and convenient but even pleasant, getting the customer his or her cash and placing them quickly back on the floor, making both patrons and casinos happy. And with Sightline’s cash-advance kiosks requiring no PIN (sometimes the last thing on a patron’s mind!), this also enlarges the customer bsae and provides an experience designed for gaming, not frustration.

With his years of experience, Kirk Sanford and Sightline Payments know the gaming industry and its needs, and also know that happy customers are playing customers, making everyone happy.

Sunday, May 1, 2011

CEO Kirk Sanford Takes On ATM Fraud


Kirk Sanford, CEO of Sightline Payments, takes ATM fraud very seriously. Sightline is constantly enhancing security measures to thwart ATM thieves. Kirk Sanford and Sightline also offer the following suggestions to protect yourself:

Protect your PIN from other eyes. When you enter your PIN, make sure to cover the keypad with your other hand to prevent bystanders or any cameras from noting the digits. And if the keypad looks strange or different, move on; fake keypads are a common trick used by ATM thieves.

Choose your ATM carefully. Avoid using ATMs in poorly lighted areas or places with low traffic. Experts often suggest a bank ATM over standalone ATMs in public places. Identity thieves will not only attach devices to legitimate ATMs to steal numbers, but they will also install phony ATMS in public places.

Report fraud as soon as possible! Always report any fraudulent or suspicious activity to your bank as soon as you discover it. Consumer protections for debit cards vary but depend largely on when you report the fraudulent activity. If you wait too long to report the fraud, your bank account could be cleaned out and your bank might not reimburse you.

These are just a few suggestions from Kirk Sanford and Sightline Payments to make your ATM use safe and successful.

Tuesday, April 5, 2011

Sightline CEO Kirk Sanford Brings Multiple Solutions To The Table

For Sightline Payments CEO Kirk Sanford, multiple solutions for various ticket-redemption and cash-access needs just made good business sense. After his years in the gaming industry, though, Kirk Sanford and Sightline’s most significant and innovative offering just might be their SmartBox ATM3X software package. The SmartBox program serves customers who have reached or exceeded the withdrawal limits for the day from their bank, allowing a debit (or credit) cash advance, without the need for a pin.

This unique program from Kirk Sanford and Sightline Payments also provides check-cashing services, along with the common ticket redemption needs, even bill breaking options (through NCR ATMs and Glory SK-100A kiosks).

In addition, Sightline offers user-friendly and accessible cash-advance kiosks, a huge plus in the fast-paced world of casino gaming, getting customers their cash and back out on the floor.

With their emphasis not only on security and speed but cutting-edge technology for more efficiency, Sightline Payments incorporates the Glory SK-100A kiosks, along with the NCR ATM devices, for quick and easy cash dispersement. With its faster transaction speed and multiple ticket reader, allowing players to do a variety of common functions (including bill breaking and redeeming of up to 10 tickets), the Glory SK-100A kiosk is one very big reason Kirk Sanford and Sightline Payments have become known for their high-quality products.

Monday, April 4, 2011

Kirk Sanford Brings Security to Sightline

Kirk Sanford, CEO of Sightline Payments LLC., knows that security is a prime component of their success. His many years in the industry make him a pioneer in cash access and ticket redemption services, having taken his former company, Global Cash Access, to the top of its field at the time. Under Kirk Sanford’s leadership, multiple redundancies are built into the Sightline system, ensuring not only zero downtime but secure and rapid connections to bank networks. Sightline Payments regularly conducts audits of all of their network partners, ensuring that sensitive information remains private and secure.

As Kirk Sanford knows, from his years of experience, in the gaming world your privacy and security are as crucial as your cash. Sightline Payments has provided state-of-the-art, SAS Type II and PCI data security standards across their networks, ensuring that all transactions are not only fast and reliable, but totally secure.

Sunday, March 6, 2011

Sightline Payments and SmartBox Make Smart Team

With CEO Kirk Sanford and his years in the gaming industry, one of the prime components of the Sightline Payments state-of-the-art technology is their Integrated SmartBox ATM3X software and kiosks, allowing casino customers quick, secure and PIN-less access to their cash, even after daily limit turndowns, thus putting patrons back on the floor smoothly and quickly.

In addition, though, the Sightline Payments Integrated SmartBox software that runs on their automated teller machines also works on the Glory SK-100A ticket redemption (and bill-breaking) kiosks. With the leadership of Kirk Sanford, Sightline's contracted arrangement with Glory allows casino customers to enjoy a whole variety of kiosk transactions, from ticket redemption and bill breaking to debit cash and credit cash advances, and on to check cashing capabilities. Sightline Payments has partnered with Certegy, the industry’s premiere check warranty service, to provide the only gaming-centric check guarantee product. Even as we move from checks to cash advances and plastic/smartcards, a large portion of casino activity still revolves around personal checks, and Kirk Sanford and Sightline stay at the forefront of the industry with this innovative and leading technology.

Sightline Payments Crunches The Numbers The Good Way

The numbers can’t be ignored: At least two-thirds of the gaming industry revenue is derived from cash-access services. Two-thirds. At least. Something that Sightline CEO Kirk Sanford knows all about.

And herein lies some of the problem. There are limits to daily debit withdrawals, for example, often in the $300-500 range. Meaning that a casino patron might literally be tapped out on a technological basis and not a practical or realistic one.

This is where Sightline, under the leadership of Kirk Sanford, makes a big splash, by providing state-of-the-art, PIN-less cash access to their gaming industry clients. With their stylish and superior cash-advance kiosks, Sightline Payments make transactions for gaming patrons quick, simple, secure and even intuitive, with large, colorful (and touchscreen) displays, making the entire cash-access process not only easy and convenient but even pleasant, getting the customer his or her cash and placing them quickly back on the floor, making both patrons and casinos happy. And with Sightline’s cash-advance kiosks requiring no PIN (sometimes the last thing on a patron’s mind!), this also enlarges the customer base and provides an experience designed for gaming, not frustration.

With his years of gaming industry experience, Kirk Sanford is leading Sightline and the gaming world into the future, one number at a time.

Wednesday, February 23, 2011

Prevent ATM Skimming With A Few Simple Tricks


ATM “skimming” (i.e., stealing PINs and account information by use of illegal devices/cameras) is a growing problem. CEO Kirk Sanford and Sightline Payments encourage patrons to follow the Better Business Bureau recommendations in order to prevent becoming a victim of ATM thieves, who steal as much as $1 billion annually from unsuspect ATM users. Javelin Strategy & Research estimates that one in five people have become victims.

Kirk Sanford recently stated, "Identity thieves tamper with ATMs, including those in casinos, in any number of different ways in order to steal debit card numbers and PINs. It only takes a few seconds to install cameras over the keypad or a device over the card reader. ATMs aren't the only hot spots; credit card swipers at gas pumps and retailers can be tampered with as well."

A Better Business Bureau spokesperson adds, "Skimming devices are becoming increasingly harder to detect and often blend in seamlessly with the ATM."

Kirk Sanford and Sightline Payments suggest following some simple safety measures, such as covering the keypad with your other hand when you enter your PIN and avoiding low-light ATMs or machines in low traffic areas.

Other tips include looking at the ATM carefully; if you notice what appears to be a damaged or odd area, giving it a wiggle may demonstrate a skimmer. Always be prepared to walk away and find another ATM if there’s any cause for suspicion.

Perhaps the best prevention (or minimization) of ATM theft is to pay careful attention to your bank statements, and then reporting any discrepancies or suspicious activity as soon as possible.

Tuesday, February 15, 2011

Mobile Wallet Adoption in the Casino Payments Industry

There is a lot of talk about mobile payments and the applications to the casino industry may be the most interesting. The question about when credit or debit cards, checks, and cash will be “Mobile Funds” may be getting closer given the recent developments from the card issuers, mobile carriers, mobile consumers, casino operators, and start-up gaming payment companies like Sightline Payments.

Kirk Sanford stated “Through our technology and processing partners, hundreds of millions of mobile subscribers in the US can one day use their mobile phones to complete transactions quickly and securely while having the freedom to choose the financial instruments in their mobile wallet and subsequently make a transfer into their pre-paid account for gaming entertainment.”

Carriers and credit-card companies like Visa and MasterCard are embracing near-field communications, or NFC, which allows people to wave their card or mobile phone in front of an NFC reader to pay for goods and services. NFC is already found in credit and debit cards, and can be accepted at drugstore chains and gas stations. Companies now rely on NFC stickers or memory cards with an NFC chip inserted into mobile phones.

Merchants such as Starbucks are utilizing a competing technology with QR bar codes। Financial institutions, merchants, mobile network operators, payment networks, NFC chip manufacturers, and mobile payment vendors all have a vested interest in the deployment of NFC enabled mobile wallets, an application that essentially turns a mobile phone into a wallet that can carry payment instruments and other features such as loyalty programs, couponing, ticketing, and entry keys.

Here are some of the casino mobile wallet (Mobile Funds) questions to be considered:
• What are the primary obstacles to mobile wallet deployment in casinos?
• What should be the clear direction for a comprehensive mobile wallet deployment be in casinos?
• What do card issuers, mobile carriers, mobile consumers, and casino operators desire from mobile wallet deployment?
• How should casino operators market mobile wallet functionality?
• How many consumers are likely to adopt mobile contactless in the United States?
• What lessons from international markets may be applied to the United States?
• Could casinos be the first to see a broader adoption of mobile payments?